Reverse a receipt

Use Reverse receipt when a receipt was recorded incorrectly and needs to be undone.

The original receipt stays in your purchase order history. NORTHMAST records a separate Reversal instead of changing or deleting the original receipt.

To reverse a receipt

1. Open Purchasing and select Purchase orders.
2. Open the purchase order.
3. Select the History tab.
4. Select the receipt you want to reverse.
5. Select Reverse receipt.
6. Choose the receipt lines you want to reverse.
7. Select Reverse receipt.

You can use Select all reversible lines when you want to reverse all available lines from that receipt.

Reverse selected lines

You can reverse one or more lines from a receipt, but each selected line is reversed in full. You cannot enter a partial reversal quantity.

If you recorded too little for a product, do not reverse the existing receipt. Use Receive again to record the additional quantity.

What happens after a reversal?

NORTHMAST automatically reduces the Shopify inventory at the same location used for the original receipt. You do not need to update the stock separately in Shopify.

The original Receipt remains under History and a separate Reversal is added.

The reversed quantity becomes outstanding again under Still open and can be received again.

If the purchase order was previously Completed and the reversal means that quantities are outstanding again, the purchase order reopens automatically.

Reverse or return to supplier?

Use Reverse receipt when the receipt was recorded incorrectly.

If the goods were received correctly and are later physically sent back to the supplier, use a supplier return instead.

For how returned quantities behave when a replacement is or is not expected, see Return goods to a supplier.

Can’t reverse a receipt?

Reverse receipt is available after selecting one receipt under History.

A receipt line may not be available for reversal when:

• it has already been reversed;
• goods from that line have already been included in a supplier return;
• NORTHMAST cannot automatically reverse the related Shopify inventory.

If no reversible lines remain, the receipt cannot be reversed again.